EAGLE GLEN CARE HOME INC

I visited this facility

Our experience with Eagle Glen Care Home was bad. I showed up on a Sunday and people were uncovered in their diapers and it was hot in that house. The staff sent me to another house and it was the same experience. The people seemed nice, but I wouldn't go back to it. It looked clean, but I wouldn't put my husband there. The staff was very kind. The rooms were clean. It was like a hospital setting. The residents didn't seem to smile or anything. The shopping area is probably a mile away. There's …

I visited this facility

Eagle Glen Care Home can accommodate six people, and there's staff for six people. It's gorgeous, it has a swimming pool, and they told me that family and residents may use the pool at any time. They're very accommodating to everybody. The staff was very friendly and very thorough. They have a shared room, and the owner said we can always go down if we can't afford a private room.

A great place for Grandma

My Grandma lived here for about 18 months. She lived it here and we lived it too. She was well taken care of, fed great meals, kept very clean etc. when they found out she liked chair exercise they saw to it to buy chair exercise dvd's and she did one every morning. They catered to her. The workers are not nurses, and they are up front about that. They are caregivers who showed genuine care. They bought her the cookies she liked, always looked out for her etc. The negative reviews for this place are so misleading.…

Upsetting

was there when the families of those who posted positive remarks. They never stayed more than 15 minutes to 2 hours at the most. They made big deal of holidays. Huge turnover of caregivers. When dealing with the owner he was self entitled and found many excuses to skirt the issue. It never improved. My loved one improved when she left. I wish I would have realized the farce in this place sooner. Menu was false, brochure is false. No activities or exercises of any form. No stimulation or smiles to residents. Only in…

Disappointed

There are no activities ever. They don't speak English. The caregivers try but are treated badly by the Owner. The menu is false. The brochure is false. They are NOT trained in any capacity for Alzheimer's/Dementia. They lied to me about my loved one's care. They have no experience and get it when they arrive from the Philippines. Huge turnover. Underlying tension. They keep people clean and want those that can't speak, walk, or communicate. They make fun of the residents in their language when they eat. Caregivers…

I have my aunt living here about one year and half, before she was at Brookdale how was no good at all.She is happy here,very clean place,excellent care,food and care givers. I recomand this place to anyone who need a care for a loved one.