Community profile
11412 Telephone Ave, Chino, CA
★ 4.24 reviewsRead reviews
About the community
A source-provided community description has not been published yet. Verified care, address, pricing, and availability facts remain below.
Family and resident feedback
Overall rating from Caring.com. Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveWe moved our mom here 1 1/2 years ago. The ladies and this facility are amazing. We would recommend them to anyone with a family member that has dementia. They treat everyone with dignity and respect. They have 24/7 care. They truly care for the residents in their care.
★★★★★
PositiveRooms are a variety of single, double, and/or triple occupancy. Staff is attentive, very cordial and truly enjoys assisting and attending to those living at La Hacienda, unlike larger facilities who employ anyone who wants a job, but doesn't necessarily have to have experience or enjoy providing health care. Meals are catered to individuals wants/needs.
★★★★★
CriticalWe went to Hacienda Living. It was dark on the inside. And then they had a lot of gravel around the facility. So for assisted living clients who have mobility things like my mom, my mom has MS, and that wasn't going to be safe for her. The gravel was slipping and moving and she can get around, but she needs to get around with either a cane or a walker. So that wasn't going to be safe. The staff was nice. Raul was great. He was a sweetheart. For my parents who are still active, that wasn't going to be…
★★★★★
PositiveMy mom and I toured Hacienda Living while looking for a place to move my dad who had late stage Alzheimer’s. From the moment we walked in we loved it there. It smelled like home cooked food and just felt homey.You could tell Raul and Mirian really cared about the people they cared for. My dad spent his last days there and the care that he received was wonderful. He was laughing and smiling and you could tell he was at peace. We are forever grateful to Mirian and Raul for making my dads last days so wonderful.
Verified overview
Assisted living
6 licensed beds · License 361881151
Classification and identity evidence
Current licensed California RCFE with capacity of six or fewer. Capacity is a conservative small-home proxy; CDSS does not certify the marketing label Board & Care.
Official-source proxy—not an official marketing classification · observed October 20, 2026Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked October 22, 2026.
Compare nearby
Published price comparison
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Emerald Court$4,050/month
Walnut Village$5,783/month
BRITTA CARE$5,800/month