Heritage Place – IL

Everyone from front desk to hospitality and kitchen and dining were amazing. My mother in law lived there for a very short time and even the maintenance and housekeeping were amazing.

It took awhile, but I'm home.

The decision to relocate to Heritage Place was made after looking at several other properties, both locally and out state. Some had a high turnover rate of both staff and residents which to us was not a positive sign. The facility is about 45 years old but you wouldn't know It. After moving here we saw why, they are always attentive to your needs but are not suffocating at the same time. The residents are very happy and positive but at the same time were not bashful about pointing out what they considered to be a p…

Experience at Heritage Place Independent Living

You can't trust the maid on the 3rd floor. She's actually been caught stealing and people take their stuff back when they find it on her cart. It's been reported but they say they can't do anything without proof so she keeps doing it. We've found something of my Grandfather's as well as other residents on the cart. The food is hit or miss these days. The incredibly rude server is gone, so that's a plus!

Overall recommended

The entire experience has been completely positive. Everything from how helpful the staff has been, my mother-in-law has had no complaints about the food. The maintenance is very helpful. Anytime she needs anything. They are willing to help. The place is clean it reminds you of a hotel instead of an apartment. Stephanie and Grant are the best . My mother-in-law has only been there for one day because unfortunately she fell and ended up back in the hospital, but the 24 hours she was there. She had nothing but good t…

Perfect fit

The staff is super, if you have a question someone is there to answer and help with any problem. The shuttle service is superb even if you forgot to schedule an appointment. The activity programs are great if you participate or watch, each day is different and there are six to eight every day. We are experiencing some issues in the culinary department but the staff is making progress and the residents are made aware of steps being taken. And for me personally I can use my 13 years experience working in a library on…

I liked this place only for me there’s no balcony for my plants. Staff is very friendly and I stayed for lunch delicious. On the add I received stated the price was $[Amount removed] when I toured the [Amount removed] for 1 bedroom and [Amount removed] for a 2 bedroom.