LIGHTHOUSE OF CARE INC

Management changes are key

MORAL to all looking for an assisted living place for a loved one: DO get a reference from a friend or family member with experience at the place being considered, BUT make sure there’s not been a management or ownership change since the time of the referral. Can make a huge difference (good or bad). My husband was at Lighthouse a year and a half. For the first 13 months it was good. I attribute that to the very young, but impressively capable and caring day-to-day manager. I found her care approach to be much dif…

Families be aware. Make sure you totally read and understand the contract. I had prepaid $6,000 for the month when my loved one passed away after only 10 days. I was not refunded the $4,000 of unused services for which I had paid in advance. The facility increased the monthly rate from $4,000 to $6,000 in just 14 months. Families must also pay additional ($750) for Christmas bonuses for staff. Usually bonuses are paid through the employer. Be prepared to pay a hefty admissions fee ($1,500) that most facilities do n…