Marquis Wilsonville

I am a friend or relative of a current/past resident

Do not send your loved ones here. They are always short staffed, and the Administration is rude! The nurses were mostly nice but didn’t seem to know what was going on half the time. My mother’s food was always cold and served on styrofoam. No one came when she was in pain she had to start screaming. No one ever answers the phone at night or on weekends. The place is a complete mess.

Other

If your love one is fragile medically, this is not the place for you. Please consider all your other options before sending them here. My Mom spent 6 days here, her health declined so rapidly that she had to be rushed to ICU at OSHU hospital. Marquis staff ignored her, at one point she was left alone in the shower and the food was nearly edible. This story didn't end well.... please I beg you do not send your love one here.

My mother has moved into Marquis after a horrible experience in another facility. She is doing much better now with their individualized, thorough care. They are working around the clock with their own staff, with hospice care, and with our own 24 hour caregiver to ensure that my mother has eyes on her and is safe at all times. We are so relieved that we were able to move her here.

I am/was a resident of this facility

I was here for about 10 days. Most of the cma staff was great. Thoughtful and helpful. Most of the therapy staff as well. However, having to wait for s pain medication for over an hour on multiple occasions in the evenings is uncalled for.m the bed was seldom straightened or changed. Waiting for assistance that I was supposed to received in getting up and using facilities when I first arrived was essentially non existent and I gave up attending to these things myself. And finally, the food was very close to inedibl…

I visited this facility

My first choice would have been Marquis. I really liked their director. She had an all around holistic approach that I appreciate. It would have been a good place. The building wasn’t as new. The rooms were smaller and darker; but what I liked best about them was their care approach, and the staff’s attitude.

I am a friend or relative of resident

My experience with the Marquis Wilsonville has been very positive. All the people there are extremely respectful to each individual resident and to their family members. They try to engage each resident to an extent that is welcoming and responsive without being pushy. Family caregivers need to know that their loved ones are not in prison, nor should be. This is not the old days where those with dementia and/or motor skill challenges were misunderstood and rigidly confined. My experience with my husband who has an …