★★★★★
PositiveMonticello West
Monticello West had five or six activities a day every day except Sunday. Overall, it is a nice place.
Community profile
5114 McKinney Ave, Dallas, TX
★ 4.495 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMonticello West had five or six activities a day every day except Sunday. Overall, it is a nice place.
★★★★★
PositiveToo often, they served cold meals when hot meals were the expectation. Especially at dinner. The apartment size and location of the community were fine.
★★★★★
PositiveOne of the few places that offers assisted living type B for my brother-in-law and could admit my sister for independent living. Willingness to work with them as a couple was appreciated. Parking is often not available, sometimes having to park 2 blocks away.
★★★★★
PositiveMy friend's experience has been very positive. I just can't say enough good things about the staff ! They have all been incredibly helpful and kind. One of the reasons I picked Monticello West was because of the longevity of the staff. I think the average length was 12 years and above. I see the people at work - when no one else is there and their care and compassion are overwhelming.
★★★★★
PositiveEveryone is very friendly and seems to do well doing their jobs and taking care of the residents. I didn't see a lot of staff turnover either, which is good.
★★★★★
PositivePeace of mind but they can improve on communication with the family. We liked that he wasn't alone and his Nurse Willis was extremely kind and [name removed] thought of him as a friend.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked September 5, 2026.