Community profile

Monticello West

5114 McKinney Ave, Dallas, TX

Assisted LivingIndependent LivingMemory Care

4.495 reviewsRead reviews

About the community

About Monticello West

At Monticello West — a Life Care Services community — find award-winning care for independent living, assisted living, and memory care. Our location in Dallas offers a convenient location to all of the big city’s cultural and entertainment attractions. Inside, you’ll find ornate furnishings in wood-themed interiors that create a refined sense of homey comfort. With top-notch care, great food, and fun activities,…

Family and resident feedback

4.4 out of 5 from 95 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Monticello West

Monticello West had five or six activities a day every day except Sunday. Overall, it is a nice place.

See category ratings
Cleanliness
2.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
5.0 / 5
AnonymousJanuary 26, 2026

★★★★

Positive

They provided us a solution when no else could

Too often, they served cold meals when hot meals were the expectation. Especially at dinner. The apartment size and location of the community were fine.

AnonymousSeptember 30, 2025

★★★★

Positive

Would recommend as a good facility

One of the few places that offers assisted living type B for my brother-in-law and could admit my sister for independent living. Willingness to work with them as a couple was appreciated. Parking is often not available, sometimes having to park 2 blocks away.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
AnonymousMay 7, 2025

★★★★★

Positive

Monticello West review

My friend's experience has been very positive. I just can't say enough good things about the staff ! They have all been incredibly helpful and kind. One of the reasons I picked Monticello West was because of the longevity of the staff. I think the average length was 12 years and above. I see the people at work - when no one else is there and their care and compassion are overwhelming.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousNovember 4, 2024

★★★★★

Positive

Great Family Experience

Everyone is very friendly and seems to do well doing their jobs and taking care of the residents. I didn't see a lot of staff turnover either, which is good.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Mark R.November 1, 2024

★★★★

Positive

Monticello West review

Peace of mind but they can improve on communication with the family. We liked that he wasn't alone and his Nurse Willis was extremely kind and [name removed] thought of him as a friend.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 28, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Meals Provided
  • Low / No Sodium
  • Room Service
  • Private Dining Room

Health & wellness

  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care

Services & convenience

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Holiday Parties
  • Devotional Activities Offsite
  • Happy Hour
  • Intergenerational Programs
  • Activities Off-site
  • Activities On-site
  • Live Well Programs
  • BBQs or Picnics
  • Stretching Classes
  • Birthday Parties
  • Brain fitness / Dakim
  • Tai Chi
  • Live Musical Performances
  • Trivia Games
  • Educational Speakers / Life Long Learning

Outdoor spaces

  • Outdoor Common Areas
  • Computer or Media Center
  • Private Bath
  • Library
  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • Main Street Shops
  • TV Lounge
  • Game Room
  • Piano or Organ
  • Golf Course or Putting Green
  • Movie or Theater Room

Apartment & room features

  • Ground Floor Units
  • Private patio, deck, or balcony
  • Air Conditioned
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Full kitchen
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Monticello West – Dallas, TX | CareOpenly