Oxford Glen Memory Care at Grand Prairie

I am a friend or relative of a current/past resident

My husband is in Oxford Glen at Grand Prairie. Their program is good, and they're very attentive to their patients, and they make sure that whatever issues they're dealing with, they address them in a timely fashion. We really haven't had any problems. The only problem that we've had is my husband himself. He doesn't want to be there, which he has never wanted to be in any facility. They had everything that he needed, and the price was right. So not only economically, but to get him in a fa…

Terrible telephone service. I was told I had been put on a list that did not allow me to speak to my relative. I will be speaking with Protective services about the facility. I have never heard of a place where you could not speak with resident. They laid the telephone down and did not answer. I was told I could not send email, or speak with resident. I will definitely find out who I should speak with in Texas.

Oxford Glen Review

It is a friendly, family oriented atmosphere with that is given by the complete staff The rooms are based on double occupancy with big full bathroom. The living or communal area is expansive with sofas and recliners. There's also a kitchen area. It's a home atmosphere

Each time I visit Oxford glenn the residents are always engaged and happy

The residents are always busy doing something Ex playing ball in the common area or arts and crafts also they are always eating good food and I feel the love each time I come by Oxford glenn Grand Prairie is the best in what they do

Wouldn't Recommend

I wouldn't recommend the community at all. There is no communication with the family about our loved one, and the staff aren't returning our calls, emails, or messages. If something happens to my loved one during the shifts, I don't find out about it after the shift has ended to be able to speak to the caregivers that were on that shift. The health supplies that I provide for my loved one, are to be lasting 30 days and the community can't tell me where the supplies have gone to after a few short days. The bad par…

Workers share a lot of love and care to my aunt daily. This place has well prepared staff who makes the rest of the family know that our aunt is been watched and loved in a warm facility.