The Village at Bellevue

Supportive staff

When I arrived for my first tour, I felt at home the minute I walked in the door. I was impressed by how clean and light-filled the lobby and the dining areas were. The grounds were well-maintained and the view was lovely. The staff were welcoming and very professional. When I returned a few weeks later with my brother, who was interested in moving to an assisted living facility, the staff treated him as an honored guest. The entire time he lived there, he was treated like a member of the family. He served on the r…

Overall would recommend

From what I've seen, the people and the facility overall are great. They can be a little disorganized at times but overall great. The only negative to this point would be scheduling the van for doctor appointments, but that may smooth out in time.

Buyer beware

The bill of goods that I was sold for accommodations, amenities and services were not the ones that my mother received. When it comes to their Alzheimer's/dementia wing it is like prison. If I were the state, I would send in an undercover old lady plant to do a little discovery! The young women that worked down the prison wing were absolutely mean, not compassionate at all, not patient at all. There was a lot of yelling to sit down and eat your meal. The choices of movies were inappropriate for scared little old la…

We looked at this home for my husband’s aunt, Connie was fabulous, very knowledgeable and welcoming, we heard she’s no longer there which is sad for those who remain. During the tour, we couldn’t help notice how unprofessional much of the staff was, they appeared argumentative & observed many sitting around and not interacting with other residents, also short staffed for the size of the building. The interior was tired, desperately in need of refresh. We also heard many complaints about food. The ED seemed flustere…

Family atmosphere

Family atmosphere. Caring staff. Variety of activities.

Review for The Village at Bellevue

Proximity was the main draw for me. It's very close and a place my father could afford. However, they're having trouble keeping staff, and his room doesn't get cleaned. I have to push to make sure contracted things get done.