Walnut Creek

Good food, caring staff, pleasant atmosphere.

My husband has been a resident in their memory care since July. I would rate every area a 5 except that I would like to see the floors in the rooms and bathrooms kept cleaner. I would definitely recommend them to others who searching for care for their loved one.

Think Very Carefully Before Signing

My experience with Walnut Creek was extremely disappointing. While some caregivers were wonderful, the administration, billing practices, and lack of compassion created constant unnecessary stress. Issues we experienced: • Repeated billing and administrative disputes • Confusing tray-delivery charges and policies • Level-of-care charges that did not always reflect the care I observed—some caregiver visits lasted only seconds • After Mom left, they removed my camera and began renovating her apartment while stil…

So far so good!

The staff has been proactive to encourage mom 's involvement in activities. Everyone from cleaning crews to the ED is consistently going "the extra mile" to take care of everything that needs taking care of. The activities are well thought out which promotes a little exercise of the mind &/or the body. The food chef's menu is fantastic and he cooks out on the BBQ grill every week. Cleanliness has been extremely impressive and the apartment size is just right. Mom is now our 3rd, and final, aging parent and we have …

This is a beautiful facility, well-maintained, clean, plenty of amenities. The price seems to be in line with other local assistance facilities. If a person can afford it, it would be a great place to live.

Greeted promptly and friendly. Met with director on our family needs. Facility was bright and light. We had an informative tour of facility. Did recap and ended our tour. Helpful meeting and tour.

Happy Camper!

Staff is kind and well trained. Facility and room is kept very clean. Laundry is kept up with very well. Lots of daily activities to keep residents engaged. Prices are very reasonable. Leadership team is very accessible and helpful. Nice updated rooms. Food menu is of very good quality. I would recommend to others. This is our third mem care facility, and by far the best! We plan to stay here for the duration!